Managed IT Services

Semantic Systems offers extensive experience in Digital Transformation projects, providing corporate solutions for information infrastructures, IT outsourcing as well as software development, implementation, integration and maintenance. Managed services are a solution for companies to continue evolving their business without the usual limits inherent to managing and administrating IT infrastructure.

Managed Cloud Services

Managed Cloud Services

IT Managed Services

IT Managed Services

Communications

Communications

Managed Critical Applications Services

Managed Critical Applications Services

SAP Managed Services

SAP Managed Services

Cybersecurity

Cybersecurity

Managed Cloud Services

Hosting and critical application management

HOSTING AND CRITICAL APPLICATION MANAGEMENT


We take responsibility for the high availability of systems and communications – which we host at our data centres – to support our customers’ IT services. We design custom hosting services for critical applications at our data centres with high levels of service and availability.

Managed public cloud services: semantic, azure, aws

MANAGED PUBLIC CLOUD SERVICES: SEMANTIC | AZURE | AWS


Technical qualifications and certifications in the major technologies on the market, designing infrastructure management services tailored to each customer.

IT Managed Services

We install, administer and manage everything to do with information system structures.

Managed IT Infrastructure Services

We custom design services for each customer to manage their IT infrastructures. Our large team of professionals has the technical skills and certifications in the major technologies on the market.

Managed Backup Services

We offer a backup solution under the pay-per-service modality in a manner that is tailored to each customer and where the granularity of the backup data can be optimised using specific agents.

Database Administration

Our specialised team designs and configures multiple relational databases based on customers’ needs.

Microcomputer Support

Our specialists monitor your equipment and operate on them, supported by tools that allow us to be efficient and effective, intervening as necessary.

Monitoring of ITC systems

We offer custom 24/7 monitoring services to detect issues and prevent future problems with functioning, performance and use of system resources.

Service Desk- IT Request and Incident Management

The User Support Centre (USC) receives, categorises and delivers tickets to the corresponding specialists (ours, customers’ or third parties’) so they can track these tasks.

VDI Solutions

Our “Desktop as a Service” solution allows having virtual desktops using the pay-per-service modality.

Communications

We implement communication systems, ensuring the availability and security of corporate services, and provide secure access to data and applications.

LAN and SDLAN solutions for Data Centres

WAN Solutions: MPLS of operators, VPN, SDWAN

Load balancers and communications

Network segmentation

Network infrastructures and OT/IT perimeter security

Managed Critical Applications Services

Cloud email solutions

CLOUD EMAIL SOLUTIONS


We implement cloud email solutions; choose from our pay-per-service email exchange platform hosted on the high availability and contingency Data Centre, with all the advantages of a cloud solution and personalised technical and sales service, or Office 365 solutions.

Enterprise resource planning (erp) managed services

ENTERPRISE RESOURCE PLANNING (ERP) MANAGED SERVICES


We analyse customers’ ERP environments, design the best solution and offer the most efficient, stable and cost-effective option for hosting, admin and support, in any combination of hardware, operating system and databases.
We have a team specialised in SAP and Infor LN environments, among others.

SAP Managed Services

We analyse customer SAP environments and design the best solution.

Characteristics

Industrial and engineering processes.

Outsourcing of SAP systems, hosting and admin.

24/7 availability and monitoring, for both SAP systems and related systems.

24/7 Operation Service.

Disaster Recovery System with separate Data Centres in Spain, more than 400 km apart.

SAP Managed Services

Cybersecurity

Achieving absolutely infallible cybersecurity is like getting blood from a stone, although attacks and vulnerabilities must be mitigated.

Multifactor identity protection and zero trust

Multifactor identity protection and zero trust

We provide access security for all your users, from any device or location. Verify user identities before they access company applications and resources. Increase the visibility of all corporate and personal devices used for accessing company applications, obtaining detailed information about each one of them.

AI security and early warning services

AI security and early warning services

We provide control for your network with intelligent surveillance 24/7. Independently detect and fight against emerging cyber threats for the entire company and in the same way, protect corporate IT networks, virtual environments and on the cloud or SaaS, via email, IoT (Internet of Things) and OT industrial control systems.

Training and awareness

Training and awareness

We design cybersecurity awareness campaigns for employees and evaluate their effectiveness. We determine their training and regulatory (ISO27001, GDPR, ENS) needs in order to adapt the necessary contents and reports.

Advanced email protection

Advanced email protection

We protect email from advanced threats including identity theft, phishing, spoofing and dangerous targeted attacks. Internet access protection at any location.

Internet access protection at any location

Internet access protection at any location

We protect computers and mobile phones even outside their network and firewall. You will have a full control and view of internet use with detailed reports and interactive searches.

Interested in learning more about our cloud and managed services?

Companies that put their trust in us

Curtains and blinds Bandalux

BANDALUX

Simplified migration to 365


The process of migrating from Exchange on premise to 365 was a significant challenge for Eric García, head of systems at Bandalux.

Gorlan electrical sector

GRUPO GORLAN

IT services Gorlan Group: A model of success


Gorlan chose Semantic Systems’ system outsourcing services after an exhaustive assessment of various suppliers.

Alestis aerospace aerostructures supplier

ALESTIS

Migration of SAP environments to the Semantic Systems cloud


Infrastructure virtualisation and operating system migration and Oracle Database upgrade.

FAES FARMA

SAP systems migration to a Data Center hosting infrastructure and SAP Basis administration services

Faes Farma has relied on Semantic Systems’ SAP Basis administration services for several years. Throughout this long-term partnership, numerous transformation and improvement projects have been collaboratively developed. Both in daily maintenance and in the implementation of solutions for new regulatory requirements applicable internationally at the fiscal and operational levels, the integration between the different teams of Faes Farma and Semantic Systems has worked seamlessly.

Interview with Jaime López

IT Manager at Faes Farma

Academy

Ebook 9 IT Trends for 2023 You Should Consider

EBOOK


9 IT Trends for 2023 You Should Consider.

Ebook Monitor and Protect your information and infrastructure.

EBOOK


Monitor and Protect your information and infrastructure.

Ebook IT and OT cybersecurity services

EBOOK


IT and OT cybersecurity services.

Webinars

The danger of exact email address impersonation

THE DANGER OF EXACT EMAIL ADDRESS IMPERSONATION


The danger of exact email address impersonation in the supply chain What would happen if an individual in this chain received an email from a sender exactly coinciding with the address of someone they are usually in close contact with and often share sensitive information or send payments to? If that email doesn't include a threat […]

How to simplify data localisation and regulatory compliance

HOW TO SIMPLIFY DATA LOCALISATION AND REGULATORY COMPLIANCE


How to simplify data localisation and regulatory compliance with Metallic eDiscovery Nowadays, the eDiscovery process extends to all forms of electronically stored information (ESI), so organisations have an increasing need to focus on specific environments, such as Office 365 and devices wit […]

How to choose the best sd-wan solution for your needs

HOW TO CHOOSE THE BEST SD-WAN SOLUTION FOR YOUR NEEDS


Ten years ago, following the footsteps of data centre software defined networks (SDNs), all eyes moved to WAN networks. Could the same idea of an internal network be transferred to another external network? The SD-WAN concept was born. All manufacturers jumped on the bandwagon some with better luck than others, but, certainly in a hurry to appear in the picture. The future of WAN networks […]

Podcast

what is an sd-wan network?

WHAT IS AN SD-WAN NETWORK?


Iban Madariaga
Head of Communications at Semantic Systems

IT services Gorlan Group: A model of success

IT SERVICES GORLAN GROUP: A MODEL OF SUCCESS


Santiago Cebolla
IT Department Director

Managing the digital workspace

MANAGING THE DIGITAL WORKSPACE


Carlos Lacuna Nicolás
CSP Partner Account Manager Citrix Iberia

MatchPoint: SAP licensing

MATCHPOINT: SAP LICENSING


Fernando Aguilar
Manager at MatchPoint

DISCOVER ALL THE LATEST FROM SEMANTIC SYSTEMS

Tech articles

Security-as-a-service what you need to consider

SECURITY-AS-A-SERVICE WHAT YOU NEED TO CONSIDER


The global managed services market was valued at USD 161.37 billion in 2021 and it is expected to reach USD 311.32 billion in 2027, with a compound annual rate of 12.44% in the 2022-2027 period. Similarly, SMEs are expected to be the driving force having a positive impact […]

What is backup as a service or baas?

WHAT IS BACKUP AS A SERVICE OR BAAS?


The cloud has meant access and simplification of many tasks that once required a great deal of time and money for companies. One of them is backup as a service, commonly known as BaaS. What is backup as a service or BaaS? Backup as a service or BaaS […]

Bolster your security with two-factor authentication

BOLSTER YOUR SECURITY WITH TWO-FACTOR AUTHENTICATION


Two-factor authentication is an important security measure for any online process. This two-step security process adds another layer of protection to the password and makes it much more difficult for hackers to attack user accounts. The process involves adding a […]

Cybersecurity on the cloud

CYBERSECURITY ON THE CLOUD


Adoption of the cloud is on the rise at all organisations, despite the difficulties this model entails in terms of cost and regulatory control. Hybrid models remain the majority, although many companies are now 100% on the cloud. Applications, infrastructure, communications, identity providers... Now no one doubts […]

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